Privacy Policy
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At Lailah Travels Su Lda , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our services, including visiting our website, booking trips, and engaging with us.
By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, postal address.
Travel Details: Passport information, travel preferences, and itinerary.
Payment Information: Credit/debit card details and billing address.
Website Usage Data: IP address, browser type, pages visited, and cookies.
Other Information: Any information you choose to provide in communications with us.
2. How We Use Your Information
We use your information to:
Process bookings and manage travel arrangements.
Provide customer support and respond to inquiries.
Send booking confirmations, travel updates, and relevant notifications.
Personalize your travel experience and offer tailored recommendations.
Comply with legal requirements and protect against fraud.
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
Travel partners (such as airlines, hotels, and tour operators) to fulfill your bookings.
Payment processors to complete transactions.
Service providers who assist in business operations (such as IT services, marketing, and customer support).
Authorities when required by law or to protect our legal interests.
4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and protect your personal devices.
5. Your Rights
You have the right to:
Access and request a copy of your personal data.
Correct or update your information.
Request deletion of your personal data (subject to legal and contractual obligations).
Object to or restrict certain processing of your data.
Withdraw your consent at any time (if processing is based on consent).
To exercise these rights, please contact us at [insert email or contact form link].
6. Cookies and Tracking
Our website uses cookies and similar technologies to improve user experience, analyze site traffic, and deliver relevant content. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their policies when you visit them.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Lailah Travels Su Lda
Av/Rua da maluana n255 R/c
Matola , Mozambique
Email: reservations@lailahtravels.co.mz
Phone: +258-878055524